April 28, 2022
How Hybrid Events Have Evolved—and 9 Ways to Prepare for What's Next
Focus on the experience first and foremost. Scott Kellner, senior vice president of sales and marketing for global experience marketing agency GPJ, thinks many people are actually approaching hybrid events backwards. “They begin with the technology and craft their plans based on what that technology allows them to do,” he points out. “Instead, clients need to have a firm grasp of what success looks like—in terms of metrics, brand affinity, brand awareness, etc.—and then design the experience, including the technology, to achieve the goals. In other words, the platform is not the experience. The platform is one tool for delivering the desired experience.”